Client Administrator

Lawrenceville, GA

Full Time

Safety

Entry Level

Job Position: Client Administrator

Location: Lawrenceville, GA

The Client Administrator position is an entry-level role that supports the CPP Client Partner & Safety teams by performing a variety of administrative tasks. This role is essential for the continued growth and support of our clients, and it is a prerequisite to the Client Partner role. The Client Administrator is on the front lines of fielding client requests and ensuring these requests are completed in a timely fashion. This position exposes the Client Administrator to several essential areas of HB NEXT’s business including Safety & Consulting, Training & Credential Requirements, Software, Account Management, & Business Development. The goal is that the Client Administrator becomes familiar with HB NEXT’s Core service offerings to the point that they can effectively answer and facilitate most client’s questions / requests with the expectation of stepping into a Client Partner role and managing a book of thoughtfully assigned accounts. This position reports directly to the Safety & Training Manager.

Daily tasks include, but are not limited to:

Data entry
Facilitating client requests
Client follow-ups via e-mail and phone
Minor software support
Pulling reports via SafetyCloud and sending to client management
Weekly Safety Training Session Follow Ups
Weekly Inspection Follow Ups
Training Credential Reports and Follow Ups
Safety Manual Reviews
Safety Manual Update Calls
Scheduling Meetings and/or putting together service schedules (GoToMeeting & Outlook)
Other tasks may be assigned at the discretion of the Account Manager

Skills/Qualifications:

Highly organized
Strong communication and project management skills
Ability to build and maintain relationships
Must work well independently and as part of a team
Knowledge in Microsoft Excel, Microsoft Word and Microsoft Outlook
Willingness to learn and grow with the business

Benefits:

Health Insurance
Dental and Vision
401k with Company Match
Corporate Profit Share
Quarterly Bonus Program
Paid Vacation

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Are you looking for a company that values innovation, entrepreneurial spirit, and drive? Do you want to be a part of a team that challenges you, provides opportunities for growth, and rewards you for your contributions? HB NEXT is seeking talented individuals to join our growing team.

Client Administrator

Apply for this position

Are you looking for a company that values innovation, entrepreneurial spirit, and drive?

Do you want to be a part of a team that challenges you, provides opportunities for growth, and rewards you for your contributions?

HB NEXT is seeking talented individuals to join our growing team.